RETURN & EXCHANGE

**Return and Exchange Policy for Arbandesi**





Thank you for shopping with Arbandesi. We hope you are delighted with your purchase. However, if you are not completely satisfied, we offer a straightforward return and exchange policy within three days of receiving your order. Please review our policy below:

**1. Return and Exchange Window**

You have three (3) days from the date of delivery to request a return or exchange for items purchased from Arbandesi.

**2. Eligibility for Returns and Exchanges**

To be eligible for a return or exchange, the following conditions must be met:

- **Condition**: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
- **Proof of Purchase**: A receipt or order confirmation must be provided.
- **Exclusions**: Final sale items, customized products, and items marked as non-returnable are not eligible for returns or exchanges.

**3. How to Initiate a Return or Exchange**

To start the return or exchange process, please follow these steps:

1. **Contact Us**: Email us at [returns@arbandesi.com](mailto:returns@arbandesi.com) with your order number, a description of the issue, and whether you would like to return or exchange the item.
2. **Receive Instructions**: We will provide you with a return authorization and instructions on how to send the item back to us.
3. **Prepare the Package**: Repackage the item securely, including the original packing slip, and send it to the address provided in our instructions. You are responsible for return shipping costs unless the item is defective or an error was made on our part.

**4. Refunds**

- **Processing Time**: Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
- **Method**: Refunds will be issued to the original payment method used for the purchase. If the payment method is no longer available, we will contact you to arrange an alternative method.

**5. Exchanges**

- **Availability**: Exchanges are subject to availability of the requested item. If the item you want to exchange for is not available, we will issue a refund.
- **Shipping Costs**: We will cover the shipping cost for sending out the replacement item.

**6. Defective or Incorrect Items**

If you receive a defective or incorrect item, please contact us immediately at [returns@arbandesi.com](mailto:returns@arbandesi.com). We will provide a prepaid return shipping label and ensure you receive a replacement or refund at no additional cost.

**7. Contact Us**

For any questions or assistance regarding returns or exchanges, please reach out to us at:

**Arbandesi**

Email: arbandesi09@gmail.com


Note: No exchange & return on sale products



Thank you for shopping with Arbandesi. We appreciate your business and are here to help ensure a smooth return or exchange experience.